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Posted January 18, 2013 by Rapid Carol in News
 
 

BlackBerry 10 Readiness Services Now Available: Get Your Business BlackBerry 10 Ready

BlackBerry 10 Readiness
BlackBerry 10 Readiness

The BlackBerry 10 Readiness Services are a suite of migration services that were designed to help customers transition to BlackBerry Enterprise Service 10 and BlackBerry 10, aligning to key IT project phases of Planning, Installation, Migration, Training and Ongoing support. Whether you are looking for a little help or a lot, the BlackBerry 10 Readiness Services will work to make your migration to BlackBerry 10 as seamless as possible.

With the recently launched BlackBerry 10 Ready program, RIM has provided an on-demand webcast series, a BlackBerry 10 Ready Offer, and are now launching the final aspects of the program; starting with the BlackBerry 10 Readiness Services.

Your migration, your choice – Introducing BlackBerry 10 Readiness Services

Ease your transition to the powerful new BlackBerry 10 mobile computing platform, with flexibility and a choice of services.

Change Management and Planning

When you choose this service, one of our BlackBerry experts will be assigned to help you along every step of the planning stages. It is perfect for organizations who have the internal knowledge to upgrade and migrate, but would like assistance planning the transition from BlackBerry Enterprise Server to BlackBerry Enterprise Service 10.

BlackBerry 10 Enterprise Ready

Change Management and Planning with Remote Installation

This service is ideal for organizations that would like assistance with both planning and executing the transition from BlackBerry Enterprise Server to BlackBerry Enterprise Service 10. It is delivered by one of our highly qualified Enterprise Solution Partners.

Change Management and Planning with Migration Services

If you are a large enterprise planning a phased roll out to BlackBerry 10, or you want to transition to BlackBerry Enterprise Service 10 from another Enterprise Mobility Management solution then this service is right for you. It is delivered by one of our highly qualified Enterprise Solution Partners.

BlackBerry 10 Application Development Services

This end-to-end service will help you rewrite existing Java apps or develop new ones that will be compatible with BlackBerry 10 devices.

Training and Certification

Once you have your BlackBerry 10 environment in place, you’ll want your teams to confidently support it. That’s where our training and certification services come in. Available in instructor-led and web-based forms, they provide all the knowledge you need.

For more information here’s a brochure on the program. You can also visit the BlackBerry 10 Ready Program site or listen to the “How BlackBerry Technical Support Services Are Evolving with BlackBerry 10” webcast, which is part of the BlackBerry 10 Ready Webcast Series.

BlackBerry Technical Support Services

Support services simplified: BlackBerry Technical Support Services (BTSS)

With BlackBerry 10 coming, RIM took the opportunity to step back and see how they could enhance and simplify the flagship global enterprise support program – BlackBerry Technical Support Services.

They decided to streamline the program from 6 to 3 tiers, an update which is now available! We kept all of the good stuff and optional services, but added value at some tiers, simplified pricing, and added a bundle at Advantage, our mid-tier, to provide a higher support experience for those who choose it.

BTSS is now consolidated. There are 3 distinct levels. It’s easier to select the support that’s a perfect fit for your organization. There’s Basic, Advantage and Premium, for simplified decision-making and maximized value. It’s better than ever. (Just ask me!) Learn more about the new BlackBerry Technical Support Services today.

Getting direct support from the makers of BlackBerry makes good business sense. Here are some facts:

  • RIM have been providing strategic technical support to BlackBerry customers for over 10 years
  • RIM support BlackBerry customers in over 90 countries
  • RIM support over 30,000 active servers and 5.5 million active enterprise devices around the globe
  • RIM provide support to 1,000+ device customers across diverse industries, including Health Care, Public Safety,Finance, Public Sector, Education and more

RIM work to help you maximize software uptime, to ensure that your BlackBerry Solution is used the way it’s designed, assist you in embracing new BlackBerry technology like BlackBerry Enterprise Service 10 and BlackBerry 10 with upgrade planning and execution services, and give you self-service productivity tools in our BlackBerry Expert Support Center. And, all of this so that you can focus on what’s important to you – business productivity.

Did you enjoy this article? If so, we’d love to hear your thoughts on the Forums or on our Facebook page. Get more articles instantly on your BlackBerry smartphone with our Free BlackBerry 10 App.

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