Many iPhone users use face ID instead of passwords but what to do when Face Id not working properly. The first step is to figure out what caused your Face ID to stop working.
In this article, we will be discussing some of the steps to take, if your Face ID stops working on your iPhone. While there are a lot of other reasons why this can happen, here are some to consider and what to do after that.
Check Your Face ID Settings
Your iPhone’s Face ID not working if it is not set up properly. You can do this by following these setups:
- Start with iPhone Settings
- Move to Face ID & password choices.
- Enter Your Passcode
- If you see Reset Face ID, which means you’ve already created Face ID. If not then set up your Face ID.
- Make Sure these all options iPhone Unlock, iTunes & App Store, Wallet & Apple Pay, and Password AutoFill are enabled.
Check Face ID Permission for Third-Party Apps
Third-party apps need authentication for login. If you have refused apps permission to use face id before, you will have to re-enter your iPhone passcode again.
To check face ID is enabled by a third-party iPhone app Follow these setups:
- Go to Settings and scroll right down to the bottom, wherever third-party apps square measure organized.
- Open the involved app.
- Make sure the toggle for Face ID is enabled.
- Clean the Face ID Sensors and Secure There Are No Barriers
Clean the Face ID Sensors and Ensure There Are No Obstructions
Make sure that the sensors on your iPhone aren’t covered with a case or a screen protector. Also, check if there is any dirt covering the camera.
Use a clean cloth to wipe your phone screen, including the face of the camera. Then try using Face ID again if face ID is not working.
Make Sure You’re Not Blocking Your Face
The Face ID will be unable to recognize you if you are wearing a mask. Make sure that your nose, eyes, and mouth are adequately visible to the camera. You have to always show your entire face to be recognized.
So, if you’re wearing glasses, a hat, or a veil, take it off or try removing any screen protector or case you have on the iPhone as they could be making trouble with the Face ID cameras to work correctly.
Hold Your iPhone Correctly
On iPhone, Face ID works when it’s in portrait mode while using the camera. It has a similar range of views in both ways, whether you take a selfie or make a video call.
If your iPhone is lying on a surface or you’re holding it in a natural position, make sure that your iPhone is an arm’s length or closer from your face.
Restart Your iPhone
Restart your iPhone and enter your passcode. Then try using face ID again.
How to restart your iPhone X, 11, 12, or 13
- Press and hold the Volum Down button and side button.
- You will see “slide to power off“.
- Slide to power and off and wait for 30sec.
- Now, Press and hold the iPhone side button to turn your iPhone on.
- When the Apple logo will appear then release the side button.
How to restart your iPhone SE, 8, 7, or 6
- Press and hold the iPhone side button.
- You will see “slide to power off“.
- Slide to power and off and wait for 30sec.
- Now, Press and hold the iPhone side button to turn your iPhone on.
- When the Apple logo will appear then release the side button.
How to restart your iPhone 5, 4, 3
- Press and hold the iPhone Top button.
- You will see “slide to power off“.
- Slide to power and off and wait for 30sec.
- Now, Press and hold the iPhone Top button to turn your iPhone on.
- When the Apple logo will appear then release the Top button.
Update Your iPhone
Update your iPhone to the iOS operating system. iOS updates introduce new features and fix major or minor software problems. Just go to Settings > General > Software Update to install any available updates.
Reset all settings
Reset setting is also the solution to deal with various types of Face ID recognition errors. The type of reset is a reset on all the settings of your iPhone. To reset all settings, you will have to.
Click on the Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings. Now, after all the process, set up, face id again.
Set up an Alternate Appearance
If you have changed your appearance that looks different, set up an alternate appearance so Face ID still can recognize you. Here is how you can set up an alternate appearance.
Go to Settings > Face ID & Passcode > Set Up an Alternative Appearance. Now you are able to use Face ID with both appearances that are set up.
Reset Face ID and Set It Up Again
To reset Face ID and set it up again. Go to Settings > Face ID & Passcode and tap Reset Face ID. Then tap Set up Face ID to set it up again. Reboot your iPhone after setting up your new Face ID and then use it to unlock your iPhone or use other iOS features.
Factory Reset Your iPhone
If nothing else is helping, your last hope is the factory reset. Before you factory reset your phone, make sure to back up your iPhone, so you don’t lose all your information.
You should remember your Apple ID and password, as well as your device Restrictions passcode since you will need them during the factory-reset process.
Go to Settings > General > Reset > Erase All Content and Settings.
Make Apple carries Out sure Your Repairs
You will have to take your iPhone to your nearest Apple Store if it still says “Face ID Is Not Available.” There could be a hardware problem with the Camera.
You should always visit the Apple store to repair your iPhone. Apple will exchange your faulty iPhone with a brand new one.
Contact Apple Support
If your iPhone is still not working, there must be a genuine issue with it. So take your iPhone to your nearest Apple store.
The Face ID sensors can only be repaired by Apple; no other repair shops can fix it as the Face ID cameras are linked to your motherboard for security and must be programmed by Apple.
Your iPhone’ face ID Should Be Working Perfectly Now
Face ID is a great option to make your phone secure if it is not working correctly, some of the tips mentioned above are very helpful to work Face ID properly for iPhone users.
By going through all the tips, you are now ready to use the face ID available on your iPhone now and you can unlock your device easily. Next time if you will face any of the above issues, you better know how to fix them.
