How to import an IT Policy Rule for disabling BBM Voice

The Attached Package contains one new IT Policy rule for the  BBM Voice as part of the  BlackBerry Messenger Policy group. Policy Description:

BlackBerry Messenger  > BBM Voice

Description: Specify whether a BlackBerry device can use the BBM Voice feature in BlackBerry Messenger. If you set this rule to Disallow, the user cannot use the BBM Voice feature.  If you do not set this rule, a default value of “Allow (default)” will be used.

The BlackBerry Enterprise Server does not require updates to support new IT policy rule definitions but  IT Policy rules need to be added to the Database so that they can be set and managed from the BlackBerry Enterprise Server.

To import the IT policy rule definitions, complete the steps below for the appropriate version of the BlackBerry Enterprise Server.

Note: The following updates to the IT policy rule definitions may refer to features not available in earlier versions of the BlackBerry Enterprise Server.

Warning: Do not modify the IT policy rule definition update file. Importing a modified file might cause issues with the functioning of the BlackBerry Enterprise Server.

Method 1 - Update the IT policy rule definition using BlackBerry Manager or BlackBerry Administration Service

BlackBerry Enterprise Server 5.0

1. Download the  ITPolicyPackBBMVoice .zip file attachment and unzip it to a temporary folder on the local computer hosting the BlackBerry Administration Service.
2. Open  BlackBerry Administration Service web console.
3. From the  BlackBerry Solution Management panel, expand  Policy.
4. Click  Manage IT Policy Rules.
5. Click  Import IT Policy Definitions.
6. Browse to the temporary folder where the  ITPolicyPackBBMVoice .zip file was unzipped.
7. Select the  ITPolicyPackBBMVoice .xml file.
8. Click  Save.
9. When the import process is complete, the following message appears:The IT policy definitions have been updated.

BlackBerry Enterprise Server 4.1 SP2 to 4.1 SP7

Complete the following steps:

1. Download and unzip the  ITPolicyPackBBMVoice.zip file to a temporary folder on the local computer hosting the BlackBerry Manager.
2. Open BlackBerry Manager.
3. Select  BlackBerry Domain.
4. Select the  Global tab.
5. From the Tasks list, select  Service Control and Customization.
6. Select  Import IT Policy Definitions.
7. In the  File Open dialog box, navigate to the temporary folder where the  ITPolicyPackBBMVoice .zip file was unzipped.
8. Select the  ITPolicyPackBBMVoice .xml file.
9. Click  Open to import the IT policy rules definitions.
10. When the import process is complete, the following message appears:The import of this IT policy rule definitions file was successful. There were  <the_number_of_additions> additions and <the_number_of_updates> updates.

Method 2 - Update the IT policy rule definition using the loadbesmetadata.exe tool

  This procedure is appropriate for the BlackBerry Enterprise Server 4.0 and 4.1

1. Download and unzip the  ITPolicyPackBBMVoice.zip file to a temporary folder on the local computer hosting the BlackBerry Enterprise Server or the BlackBerry Manager.
2. From the command prompt, navigate to the temporary folder that contains the  ITPolicyPackBBMVoice .zip file.
3. In the root of the temporary folder, type loadbesmetadata.exe -i ITPolicyPackBBMVoice.xml.
4. After executing the  loadbesmetadata.exe tool, review the screen output and directory log for errors.

Note: For BlackBerry Enterprise Server 4.1 SP4 running in a Windows environment with Japanese fonts, make sure that the IT policy rule definitions updates are imported in the Japanese language, by typing  loadbesmetadata.exe -i ITPolicyPackBBMVoice.xml -l jp_ja in the command prompt.

   Note: The  loadbesmetadata.exe tool can be executed from a computer other than the one on which the BlackBerry Enterprise Server is running.

To determine how to specify BlackBerry Configuration Database information, run the  loadbesmetadata.exe tool from the command prompt using no parameters. Review the usage help screen to determine the parameters required for specific installations.

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