Here’s How Technology Has Changed The Courier Industry

Technology is playing a very important role in changing the way the courier business operates. It is now easy to get products shipped from anywhere in the world.

Vague estimates

The problem with the courier industry was that one knew that something important was on the way but did not know when it will get delivered. Also, time frames that are 8-10 hours caused one to waste their entire day waiting for the courier. Thanks to technology, the wait times are now shortened with the courier companies being able to give the exact estimate of when the product will be delivered. This is very beneficial to the customers and the companies to do not have to stay worried about the product not getting delivered.

Deliveries are convenient

The customers can now choose from various options to shop their product. This includes weekend shipping or shipping in the evenings and even same day deliveries. There are drones used today to deliver the parcels and there are companies that are working to be able to deliver packages to their customers in less than 30 minutes.

Tracking has become more accurate

The tracking experience is also set to go more accurate and much faster. This is very important for businesses that have to take care of lager shipments. There are courier companies that have vehicles that are equipped with GPS so that the customer knows exactly where their product is. The customer will also be able to get a minute to minute update of where their package is.


Another important part that technology is playing in the courier industry is to make the courier services more affordable. The courier service was very expensive as there was less competition. However, technology has made it possible to let a number of players enter this market making courier services more affordable.

Read more on how last mile delivery has made its courier service more efficient using technology.